At the heart of our security philosophy lies a simple truth
Your peace of mind is priceless. That's why we don't just follow best practices; we define them. Our security isn't just about safeguarding your assets; it's about ensuring that every interaction with our platform is a bulwark against the unforeseen. With us, security isn't a feature; it's been built into our DNA.
Full Insurance
All coins are insured and protected.
Most exchanges don’t add this extra layer of protection for their clients. We’re not most exchanges. Our security features are some of the most robust in the industry, but knowing that everything is fully insured is how we go beyond. You can’t put a price tag on peace of mind.
Real Time Monitoring of Any Suspicious Activity
We’re not new to the world of fintech and digital assets, so we’re well-versed in suspicious behaviour, DDOS attacks, and an array of other attack vectors. Our security team works around the clock monitoring all aspects of the exchange. When we see something suspicious, we’re there to pre-emptively eliminate any potential threats.
24/7 Support
We understand that security is more than the tech, it’s also about the support – fixing issues at lightning speed. Need a hand placing your first trade? Have an issue logging in? We’re here around the clock to assist you. No need to wait for “business hours”, our business hours are always, and that means 24/7.
Bleeding-edge tech
We don’t settle for good enough, we implement the latest, battle-tested advances in security to continuously stay one-step ahead of the competition. Our decades of experience managing client funds in fintech has taught us: if you’re not moving forward, you’re falling behind.
Two Factor Authentication
There are no shortcuts in security, that’s why Two Factor Authentication is a must for all traders. With 2FA, you can rest assured that your account is double-locked with another layer of protection.
Battle-Tested Team
Often when you have a newer exchange hit the markets, you have a lot of new faces and inexperienced developers running the show. We are not them. Having managed platforms trading billions in notional value monthly, we can’t afford to make newbie mistakes. Our team has been through the flames and are battle-tested. Our track record of zero incidents speaks for itself.
Have a security suggestion?
We never rest on our laurels, so let us know if you have ideas on how to make our security even better.