In order for Day1x to comply with Australian Anti Money Laundering (AML) and Counter Terrorism regulations, we must verify your identity. While utilise the best technology to do this process electronically, there may be occasions where you will need to submit your documents to our back office team.
Please find the necessary documentation in the below list
Please provide a copy of ONE of the following identification documents:
Passport
Driver’s License
National ID Card
Proof of age card
Birth certificate (as a secondary ID only)
Your ID should be a valid, government-issued document that includes your name, photograph, date of birth.
Please also provide a copy of ONE of the following documents to verify your address:
Utility bill (phone, electricity, gas, or water) within the last six months.
Bank or credit card statement dated within the last six months.
Rental agreement or lease with your name and current address.
Official government correspondence (tax document, benefits letter etc.) dated within the last six months.
Please note, PO BOX is not an acceptable proof of address.
Your proof of address document must be an official document that includes your name and current residential address.
Photo tips
It should not be cut
Should not be covered
It should not be blurry
Correct way
Tips for Scanning or Photographing ID Documents
If Using a Camera to Take a Photo
1
Place the ID on a flat surface.
2
Use sufficient, natural lighting instead of a flash.
3
Take the photo as directly above the ID as possible. Be sure that your shadow does not cover your ID.
4
Make sure that:
All four edges of your ID are visible within the image;
All information on the ID is clear and legible – no details are blurred or covered.
If Using a Scanner to Create a Scan
1
Place the ID in the middle of the scanner so that all four edges of the ID are clearly visible. Do NOT place the ID against one of the corners or sides of the scanner.
2
Place a dark sheet of paper (or a dark covered book or cloth) on top of the ID.
3
Scan the ID.
4
Crop the scan to fit the ID, leaving around a half inch of space around the edges of the ID.
FAQs
Check out our FAQs
Please see our ID Documentation page for the types of documents you’ll need to upload in order to be verified.
If we reject an account, it is usually because we don’t have the correct ID documents, the details don’t match the application or some other compliance reason. Please refer to our email and the listed reason there.
There are multiple reasons that your application for a trading account could be rejected. Frequently this will be related to the documents that have been provided as some of the most common issues include blurry IDs, incorrect or missing ID documents and personal information. If you need further assistance with completing your application, please contact us via *email, chat, phone TBC* We’re available 24/7 to assist with your inquiries.
Note that we are required by the law to collect your IDs and personal information prior to providing trading services.